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Forum Post: RE: about PRVs' downstream pipe

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thanks very much,i will read it carefully.

Forum Post: RE: about PRVs' downstream pipe

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hello, it seems that junctions' demand information is necessary for a model. but i have too many junctions ,how to set this column quickly? thanks for patience.

Forum Post: RE: about PRVs' downstream pipe

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Hello, You should use demand control center or unit demand control center based availability of the demand data. The below wiki explains how to enter demands globally, please go through it. How to edit demands, unit demands, or a subset of demands globally

Wiki Page: User Notification: "Number out of range. Looking for value that is less than lowest table value."

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Applies To Product(s): PondPack Version(s): 08.11.01.xx Area: Modeling Original Author: Scott Kampa, Bentley Technical Support Group Problem When computing a model, the following user notification is generated. "Number out of range. Looking for value that is less than lowest table value. Looking for ###.### ft. Lowest table value ###.### ft." Engine Fatal Error" or "The vortex valve with the id '#####' is out of range. If using Downstream Channel tailwater type, make sure the channel has enough capacity." Reason The cause of this error message is that a component (such as an orifice, culvert, weir, or vortex valve) in a composite outlet structure has elevations set that do not match up with the headwater elevation range used for the composite outlet structure itself. This is most likely occurring with the composite outlet structure noted in the user notification itself, although it can sometimes be more general and be referring to a different composite outlet structure. Steps to Resolve Note the name of the outlet structure that is causing the issue in the list of User Notifications. Next, go to Components > Composite Outlet Structures and find the composite outlet structure associated with the outlet structure in the User Notification. Next, review the elevations for the headwater range of the Composite Outlet Structure and make sure that they match up with the elevations of the pond associated with the Composite Outlet Structure. If the elevations for the Composite Outlet Structure are outside of the range of the pond elevations that will need to be resolved before the model will compute. This can happen for example if the wrong pond is selected in the "Pond" field of the headwater range, when the headwater type is set to "Use pond for headwater range". Next, check the elevations in the outlet structure components (weirs, orifices, etc) and ensure that they are within range of the pond. One common confusion is with irregular weirs - the elevations in the irregular weir cross section table are added to the "elevaiton" field in the weir properties. Example: The maximum value on the vortex valve curve is 6 ft. at 0.29 cfs., but if you look in the screen shot below the total difference in headwater range is 6.24 ft., which is not covered by the curve. If you add in one valve of 6.24 ft. with a flow of about 0.30 cfs this problem would be resolved and the model would run. On rare occasions, this user notification may be related to a different outlet structure than the one referenced in the User Notification. If the headwater range in the Composite Outlet Structure is the same as the pond for the outlet structure element referenced in the user notification, please do a careful review of the other outlet structures in the model to make sure that the headwater range of the associated Composite Outlet Structure matches that of the referenced pond. It is possible that the incorrect Composite Outlet Structure is being used for a given outlet structure. See Also Fatal error when using Downstream Channel option for outlet structure tailwater

Wiki Page: Fatal error when using Downstream Channel option for outlet structure tailwater

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Product(s): PondPack Version(s): 08.11.01.56 Area: Calculations Problem When computing an outlet structure with the Tailwater type set to Downstream Channel, one of the following errors occurs: "The structure with the id __ is out of range. If using a Downstream Channel tailwater type, make sure the channel has enough capacity." "The is setup incorrectly. Check that the Top of Weir = Maximum Headwater and the Maximum Tailwater <= Maximum Headwater. If using a Downstream Channel tailwater type, make sure the channel has enough capacity." Problem ID#: 43780 Solution When using the "downstream channel" option for the tailwater type of a composite outlet structure, the tailwater is determined by solving the mannings equation with the given channel physical parameters at each flow in the rating table. The "channel invert elevation" parameter represents the bottom of the channel at the point of basin discharge (where the outlet structure empties into it.) Here are some possible causes and solutions: 1) Make sure that for the range of flows through the outlet (you can check using free outfall for tailwater) the corresponding tailwater is less than the corresponding headwater. Basically make sure the capacity of the downstream channel is greater than the outlet structure. This can be checked by configuring a conduit with the same entry from the channel catalog, then right click on it and choose "Channel Rating table". If this is a channel with existing upstream flow, or if it discharges into another pond that can influence the tailwater, or if the channel could potentially cause reverse flow back into the pond, you will need to use a different approach involving ICPM (interconnected pond modeling). Instead of using a channel, use a pond route connected to a "fake" no volume pond used to communicate the channel HGL to the upstream pond. See this article , and the "ICPM Channel.ppc" example model in the "samples" folder within the PondPack installation folder. If you happen to have Bentley CivilStorm or SewerGEMS, you could model this situation a bit easier (the pond will automatically see the tailwater from the downstream channel or conduit link element). 2) If using an irregular channel cross section for the downstream channel, make sure the bottom elevation of the irregular cross section is higher than the lowest elevation in the outlet structure (for example culvert downstream invert) 3) If using an irregular weir as the outlet structure, ensure that the elevation entries in the weir cross section table align with top of the pond. Check the root composite outlet structure entry to make sure that the pond headwater range is correct for the the respective pond, then select the invert of the weir for the "elevation" field in the weir entry. Lastly, ensure that the elevation entries in the weir cross section table match the top of the pond - these values are added to the "elevation" field. For example if the pond bottom is at 100 ft and the top at 110 ft, with the weir "elevation" set to 108, ensure that the bottom of the weir cross section is at an elevation value of zero in the table, and the top at an elevation value of 2.0 (108+2=110). 4) If using a rectangular weir, a possible reason could be due to the weir length being too small when used in the equation to calculate the flow. In the help document titled "Rectangular Sharp Crested Weirs" you will see equation 10.17, which is used for calculating the flow for contracted weirs. From a hand calculation of the part of the equation in parentheses, if you get a negative number, this can cause the notification in question. In order to fix this issue you could either fix the weir length if incorrect, switch the weir to suppressed and adjust the C coefficient to account of the contracted weir headlosses, or try combining two weirs into one new weir and use an irregular weir type to enter station vs. elevation to define it. 5) If the channel has enough capacity and there is no problems with the elevations or lengths, try using the elevation-flow-area option for the Tailwater Type: a. Temporarily lay out a conduit element somewhere in the model and configure it with the same channel entry and inverts/length b. Right click on the conduit and choose "Channel rating Table", then click the "Data Table" tab. Note the units for elevation, flow and area and ensure they display at least three decimal places (right click on the column header, choose "units and formatting" and adjust the display precision) c. click the column header for "elevation", then press CTRL+C to copy the elevations to memory d. Open the composite outlet structure in question and select "elevation-flow-area" as the Tailwater Type. e. Open the elevation-flow-area curve, confirm the units are correct based on step b f. Click the elevation column header and press CTRL+V to paste in the elevations from step c. g. Click OK, close the composite outlet screen, generate the Channel Rating table again, and this time copy the column header for Flow h. Go back to the composite outlet structure, open the elevation-flow-area curve, click the column header for Flow, the press CTRL+V to paste in the flow values i. Repeat this process for Area. j. In the elevation-flow-area table, delete the first row, which usually contain an extra set of zeros. You may also need to delete the third row if it contains a duplicate elevation entry. k. Compute the composite outlet structure. 6) Another, more simplified option would be to use a constant tailwater equal to the normal channel elevation. Solve the Mannings equation to estimate depth in your channel based on an estimated average flow, then use that as a constant tailwater as the outlet structure tailwater type. 7) Upgrade to our CivilStorm product, which has two different fully dynamic solvers available to handle more complex situations like this without any special setup. You would simply connect the pond outlet to a channel element and the roadway runoff could be directed to that channel as well, and the solver would properly handle the backwater effects. See Also How to model a channel between two ponds User Notification: "Number out of range. Looking for value that is less than lowest table value."

Wiki Page: "... Stopped Working" error when opening product

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Applies To Product(s): WaterGEMS, WaterCAD, StormCAD, SewerGEMS, SewerCAD, CivilStorm, FlowMaster, PondPack Version(s): 08.11.xx.xx, 10.xx.xx.xx Area: Installation Original Author: Jesse Dringoli, Bentley Technical Support Group Problem When opening the standalone version of a Haestad product or when trying to open or create a hydraulic model, a small window appears with an error like "Bentley WaterGEMS has stopped working" (with no other details and no option to submit a crash log) and the program does not open. Solution This is a generic crash that can occur in a number of different situations, mostly related to operating system components or other supporting prerequisites. Here are some cases that have come up before: Case 1 The "Stopped working" error can occur starting in version 08.11.06.113 (WaterCAD/WaterGEMS/HAMMER) / 08.11.05.113 (SewerGEMS/CivilStorm/StormCAD/SewerCAD) with some versions of the CONNECTION client. First, make sure you have the most recent version of the CONNECTION Client installed. This can be found in the Windows system tray - you can typically right click and choose to update. Also, try logging into the CONNECTION Client after updating. In some cases you may need to exit the CONNECTION Client and the Haestad product, reopen the CONNECTION Client (check the Windows start menu to find it), log in, then open the Haestad product. Also, if possible, try running the Haestad product as Administrator - right click on the shortcut and choose "Run as Administrator". Case 2 This can occur if there is a problem with the Microsoft Visual C++ prerequisite . To resolve this, uninstall all existing versions of Microsoft Visual C++ as seen in the Windows "Programs and Features", then reinstall. Different versions of the Haestad product require different versions of the C++ redistributable, as well as other software you may have installed. Reinstall the Haestad product after uninstalling the C++ redistributables, and it will reinstall the requires ones, which usually consist of the following versions: 2005, 2008, 2010, 2013, 2015 (both the 32-bit and 64-bit versions). Case 3 In one case, the problem was resolved by running the program in compatibility mode. Right click on the desktop or start menu shortcut, choose Properties, click the Compatibility tab, then select to run in compatibility mode. Try different options such as Windows 7. Case 4 This issue can also occur if there is a problem with the Microsoft .NET Framework prerequisite. In one case, the Windows Event Viewer Application log contained a separate entry corresponding to the time of the crash, indicating an issue with "CLR20r3". Running a scan on the system resulted in the following: It appears the issue has to do with the .NET Framework component that is a part of the operating system. The user had a repair done on his operating system to resolve this issue. In another case, a full reinstallation was necessary: 1) Uninstall the Haestad product (from Windows "Programs and Features"). Preferably, do a clean reinstallation (removing leftover components after uninstalling) 2) Uninstall all Microsoft .NET framework versions, which need to be uninstalled in descending order. This may require you to uninstall Windows Media Player. 3) Restart your computer 4) Perform a registry cleanup. (Perform this step if comfortable - if not, try proceeding to the next steps) This can be done with a number of registry cleanup utilities, such as "CCleaner". This may locate and repair missing entries related to .NET Framework. 5) Reinstall and check if the error no longer occurs. Reinstallation of .NET Frameworks may also require reinstallation of Windows Media Center. 6) If the problem still occurs, try checking for any new additional updates to the .NET framework that are available. You may also want to check for recent Windows Updates of ".NET security and quality rollup". Possible related links: 1 | 2 Case 5 If using a 64-bit Operating System, try opening the 32-bit version of the program first, create a new model, then try opening the program normally (such as from the Desktop shortcut). For example the 32-bit version of WaterCAD is C:\Program Files (x86)\Bentley\WaterCAD\WaterCAD.exe Case 6 Another option would be to run a Repair on the program through the Control Panel (Control Panel > Programs and Features). After doing this, right-click on the shortcut for the program and select Properties. In the Compatibility tab, place check mark for the item "Run this program as an administrator". Also click on "Change settings for all users" and make sure that "Run this program as an administrator" is set for there as well. Case 7 Products: FlowMaster 08.11.01.03, PondPack 08.11.01.56 Note: This workaround will not apply to Bentley Hydraulics and Hydrology applications other than the ones listed above. Try opening the following managed starter file. For FlowMaster: C:\Program Files (x86)\Bentley\FlowMaster\FlowMaster.Starter.exe For PondPack: C:\Program Files (x86)\Bentley\PondPack8\Haestad.PondPack.Starter.exe Opening the application using this file should not have any adverse effects. If the program opens without the error, then do the following to create a desktop shortcut. Right-click on the file listed above, which corresponds to the application having the issue > Create Shortcut > Yes (to place it on your desktop). Right-click on the new desktop shortcut > Properties > Compatibility tab > Change settings for all users > Check "Run this program as an administrator" > Apply > OK > OK. Case 8 If this issue occurs with a specific model, try the following: First, try compacting the database. To do this, close the model but leave the product open. Go to Tools > Database Utilities > Compact Database. Select the database file and choose the option to purge the model to save space. Once completed, open the model and see if the issue still occurs. This is an indication that the output files are too large or numerous. Try creating a new folder and moving just the starter file and the database file (.wtg and .wtg.sqlite for the water products, .stsw and .stsw.sqlite for the storm and sewer products) to the new folder. Once done, open the model from the new folder location. If that doesn't help, try importing the database into a new drawing. This is done by going to File > Import > (product name) database. Lastly, you can also try deleting the engineering library database. Go to c:\users\ \AppData\Roaming\Bentley\EngineeringLibraries and delete EngineeringLibraries.mdb and EngineeringLibraries.sqlite. Make sure the program is closed when you do this. When you open the program again, the files will get re-created. Note: Custom items in the engineering library will be lost if you do this. What if none of these help? Generate a "dump" file and send it to technical support for investigation. To do this: 1. Start the Haestad product (such as WaterCAD) 2. Do not close the Application has stopped working window 3. Run Windows Task Manager (press Ctrl-Shift-Esc or right click in the bar at the bottom of the screen and select “Start Task Manager” ) 4. In Task Manager, go to the Processes tab and right-click on the crashed process 5. Select Create Dump File You can compress this into a zip file and upload it as an attachment to your forum post here or your service request here (log in to the CONNECTION Center then click the "New Service Request" link). If the file is too large, request an upload link from technical support. See Also When opening WaterGEMS, WaterCAD, or SewerGEMS the splash screen displays then goes away

Forum Post: RE: ProjectWise check-in prompt not appearing in SewerGEMS for MicroStation

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Jared, I tried downgrading both MicroStation and ProjectWise to the same version you have, and I still cannot reproduce the issue using the steps I mentioned earlier. Is there some special settings in your workspace perhaps? Some setting in the ProjectWise Network control panel entry? Perhaps you can provide a short video clip that might capture some key step or workflow that I missed?

Forum Post: How to set up and assign private customer pump stations to investigate effects on network

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Hi all, I was wondering if someone can suggest how I can arrange and simulate private pump stations in my network. I have a relatively small WDN of 505 households and which has been skeletonized to 30 nodes. A brief survey of the area found that about 30% of the households have private pumps which they use to fill their tanks when pressure is low. I am using WaterGems at the moment. What I want to investigate is the effect of these private pumps on the performance of the distribution network and most especially how the use of the pumps affect other customers that have no pump. At the moment, the only information of the pump that I have are the Hmax and Qmax which I will use as a general representation for the pump curve. I am considering using the PDD function but I have a few questions. The questions are: 1. How do I set up the pumps? (since I am only interested in effects of the pumps do I still need to put in the tanks or is there an alternative?) 2. Do I need any controls for the pump? 3. Can anyone suggest how to locate the pumps to represent 30% of the households? Any other added suggestion will be highly appreciated I know there might be insufficient information but I can explain further if need be. Many thanks

Wiki Page: Performing a silent installation for Bentley's Water and Storm/Sewer products

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Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, StormCAD, SewerCAD, CivilStorm, PondPack Version(s): Varies Area: Installation Index Silent Install Syntax Patches .NET Framework CONNECTION Client Troubleshooting Silent Uninstallation Version-specific details Licensing Background As a systems administrator, it is sometimes necessary to install one or more of Bentley's Water, Storm and Sewer products silently, so that no prompts appear on the client side. A script may be needed to push this out from a server. Silent Installation Syntax The process for silently installing a Haestad product varies depending on the version. Use the table below to determine which method to use with the version you are deploying. Further details on each method are displayed in the sections that follow (below "General"). Product Version Installer Technology Silent install syntax .NET required WaterCAD/WaterGEMS/HAMMER 10.01.00.72 Wix /q 4.6.1 WaterCAD/WaterGEMS/HAMMER 10.00.00.55 Wix /q 4.6.1 WaterCAD/WaterGEMS/HAMMER 10.00.00.50 7Zip/Wix /gm2 /ai 4.5.1 WaterCAD/WaterGEMS/HAMMER 08.11.06.113 7Zip/Wix /gm2 /ai 4.5.1 WaterCAD/WaterGEMS/HAMMER 08.11.06.58 7Zip/Wix /gm2 /ai 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.05.61 7Zip/Wix /gm2 /ai 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.04.58 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.04.57 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.04.50 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.03.19 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.03.17 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.03.16 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.02.31 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.01.32 IEpress/Wix (older) N/A 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.00.30 Installshield /s /v/qn 3.5 WaterCAD/WaterGEMS/HAMMER 08.09.400.34 Installshield /s /v/qn 2.0 WaterCAD/WaterGEMS 08.09.165.12 Installshield /s /v/qn 2.0 WaterCAD/WaterGEMS 08.09.165.09 Installshield /s /v/qn 2.0 WaterCAD/WaterGEMS 08.09.165.00 Installshield /s /v/qn 1.1 WaterCAD/WaterGEMS 08.09.155.00 Installshield /s /v/qn 1.1 WaterCAD/WaterGEMS 07.00.061.00 Installshield /s /v/qn 1.1 WaterCAD/WaterGEMS 07.00.027.00 Installshield /s /v/qn WaterCAD/WaterGEMS 6.5120n Wise /s HAMMER 07.01.013.00 Installshield /s /v/qn 1.1 HAMMER 07.00.060.00 Wise /s StormCAD 10.01.00.70 Wix /q 4.6.1 StormCAD 10.00.00.45 Wix /q 4.6.1 StormCAD 10.00.00.40 7Zip/Wix /gm2 /ai 4.5.1 StormCAD 08.11.05.113 7Zip/Wix /gm2 /ai 4.5.1 StormCAD 08.11.05.58 7Zip/Wix /gm2 /ai 3.5 SP1 StormCAD 08.11.04.54 7Zip/Wix /gm2 /ai 3.5 SP1 StormCAD 08.11.03.84 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.03.83 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.03.77 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.02.75 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.02.38 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.02.35 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.00.44 Installshield /s /v/qn 3.5 StormCAD 08.11.00.40 Installshield /s /v/qn 3.5 StormCAD 08.11.00.34 Installshield /s /v/qn 3.5 StormCAD 08.11.00.24 Installshield /s /v/qn 3.5 StormCAD 08.09.081.00 Installshield /s /v/qn 2.0 StormCAD 05.06.014.00 Installshield /s /v/qn 1.1 StormCAD 05.06.012.00 Installshield /s /v/qn 1.1 StormCAD 05.06.007.00 Wise /s SewerCAD 10.01.00.70 Wix /q 4.6.1 SewerCAD 10.00.00.45 Wix /q 4.6.1 SewerCAD 10.00.00.40 7Zip/Wix /gm2 /ai 4.5.1 SewerCAD 08.11.05.113 7Zip/Wix /gm2 /ai 4.5.1 SewerCAD 08.11.05.58 7Zip/Wix /gm2 /ai 3.5 SP1 SewerCAD 08.11.04.54 7Zip/Wix /gm2 /ai 3.5 SP1 SewerCAD 08.11.03.84 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.03.83 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.03.77 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.02.75 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.02.49 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.02.46 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.00.52 Installshield /s /v/qn 3.5 SewerCAD 08.11.00.48 Installshield /s /v/qn 3.5 SewerCAD 05.06.014.00 Installshield /s /v/qn 2.0 SewerCAD 05.06.011.00 Installshield /s /v/qn 1.1 SewerCAD 05.06.008.00 Wise /s SewerGEMS 10.01.00.70 Wix /q 4.6.1 SewerGEMS 10.00.00.45 Wix /q 4.6.1 SewerGEMS 10.00.00.40 7Zip/Wix /gm2 /ai 4.5.1 SewerGEMS 08.11.05.113 7Zip/Wix /gm2 /ai 4.5.1 SewerGEMS 08.11.05.58 7Zip/Wix /gm2 /ai 3.5 SP1 SewerGEMS 08.11.04.54 7Zip/Wix /gm2 /ai 3.5 SP1 SewerGEMS 08.11.03.84 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.03.83 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.03.77 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.02.75 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.02.49 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.02.46 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.01.21 Installshield /s /v/qn 3.5 SewerGEMS 08.11.00.08 Installshield /s /v/qn 3.5 SewerGEMS 08.09.26.17 Installshield /s /v/qn 2.0 SewerGEMS 08.09.025.00 Installshield /s /v/qn 1.1 CivilStorm 10.01.00.70 Wix /q 4.6.1 CivilStorm 10.00.00.45 Wix /q 4.6.1 CivilStorm 10.00.00.40 7Zip/Wix /gm2 /ai 4.5.1 CivilStorm 08.11.05.113 7Zip/Wix /gm2 /ai 4.5.1 CivilStorm 08.11.05.58 7Zip/Wix /gm2 /ai 3.5 SP1 CivilStorm 08.11.04.54 7Zip/Wix /gm2 /ai 3.5 SP1 CivilStorm 08.11.03.84 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.03.83 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.03.77 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.02.75 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.02.65 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.02.62 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.01.36 Installshield /s /v/qn 3.5 SP1 CivilStorm 08.11.00.08 Installshield /s /v/qn 3.5 CivilStorm 08.09.26.17 Installshield /s /v/qn 2.0 CivilStorm 08.09.023.25 Installshield /s /v/qn CivilStorm 08.09.20.09 Installshield /s /v/qn PondPack 08.11.01.56 IEpress/Wix /q:a 3.5 SP1 PondPack 08.11.01.54 IEpress/Wix /q:a 3.5 SP1 PondPack 08.11.01.51 IEpress/Wix (older) N/A 3.5 SP1 PondPack 10.01.04.00 Installshield /s /v/qn 1.1 FlowMaster 08.11.01.03 Installshield /s /v/qn 2.0 FlowMaster 08.11.00.03 Installshield /s /v/qn 2.0 FlowMaster 08.01.071.00 Installshield /s /v/qn 1.1 FlowMaster 08.01.068.00 Installshield /s /v/qn 1.1 FlowMaster 08.01.067.00 Installshield /s /v/qn 1.1 CulvertMaster 03.03.00.04 Installshield /s /v/qn 2.0 CulvertMaster 03.02.00.01 Installshield /s /v/qn 2.0 CulvertMaster 03.01.010.00 Installshield /s /v/qn 2.0 CulvertMaster 03.01.009.00 Installshield /s /v/qn 1.1 CulvertMaster 03.01.003.00 Wise /s What if I want to silently deploy a newer version of a product that is already installed? With newer generation installation packages based on IEpress/Wix, a silent installation of a newer version should automatically uninstall the older version first. There should be no prompt appearing on the user side. For Installshield generation versions and below, you may need to uninstall the existing older version first (see further below on silent uninstallation). Cumulative Patch Sets Cumulative patch sets do not have silent install switch because they are essentially just self extracting zip files. If you want to do a silent install you can extract the files from them and repackage it. You can use a program like 7 zip or WinRAR to extract the contents of the patch. You'll notice here are a few files once you extract everything. Delete all the files except the ZIP file. Now you can take this zip file then open it to extract the contents of the patch set for each program. For example for WaterGEMS, extract the "WaterGEMS" folder within cumulative patch set; the files in that folder need to be deployed to the WaterGEMS installation folder. The files directly within the root of that folder would deploy to the root of the product installation folder (the 32-bit version), and the files within the "x64" subfolder would deploy to the x64 subfolder within the installation folder (the 64-bit version). .NET Framework Microsoft .NET Framework is a prerequisite to all Haestad products. Before silently deploying the product, if the required version of .NET (see chart above) is not already installed, it it best to silently deploy that first. CONNECTION Client Starting with the build 08.11.06.113 of WaterGEMS/WaterCAD/HAMMER and build 08.11.05.113 of SewerGEMS/SewerCAD/CivilStorm/StormCAD, there is a new feature called CONNECTION Client . CONNECTION Client has a set of prerequisites, similar to the program installation file. If these prerequisites are not already on the computer, they will be installed by the CONNNECTION Client installer. As mentioned in the "Note on .NET Framework" section above, you may want to install these requisites first before installing CONNECTION Client. Troubleshooting / Alternatives If you're having trouble performing a silent installation, try extracting all the contents and silently deploying them separately. See "Older IEpress/Wix Installers" section below for more information. Silent Uninstallation To perform a silent un installation, run msiexec with the following syntax: msiexec /x { guid } /qn On a 64-bit operating system, the guid for our products (which use a 32-bit installer), can be found in the registry under: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ On a 32-bit operating system, the guid can be found under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ For instance for WaterGEMS 08.11.04.50, the guid is {BE30126E-C93C-4C98-97EA-3EEBB4F2561F}, so you would run it like this: msiexec /x {BE30126E-C93C-4C98-97EA-3EEBB4F2561F} /qn Version-specific details for Silent Installations Versions using IExpress and Wix Technology (~2010-2013) Recent versions of Haestad products (as of ~2010-2013) utilize IEpress to extract the installation files and Wix to package the .msi. Versions using this technology can be silently installed by running the install file with the either the /gm2 /ai or the /q:a switch, depending on the version. See the table above for the syntax needed. A server script would need to execute this on the client computer, with the install file in a shared/network location. Two exceptions are version 08.11.02.31 of WaterCAD, WaterGEMS and HAMMER, and version 08.11.01.51 of PondPack (see "older IEpress/Wix" section below for these). When run, the program will attempt to install without any user interaction. Older versions of IExpress/Wix Technology (2009 PondPack and WaterCAD/WaterGEMS/HAMMER) When the IEpress and Wix technology was first used in our installers, we did not support passing of the silent mode switch (/q:a). This applies to version 08.11.02.31 of WaterCAD, WaterGEMS and HAMMER, and version 08.11.01.51 of PondPack. For these versions, you must first extract the prerequisites and setup msi file and deploy them silently. A server script would need to execute this on the client computer, with the install file in a shared/network location. 1) Extract the contents of the installation executable to a folder, using a tool such as 7zip or WinRAR. You can also use the steps located here for extracting those files . 2) Silently deploy all the prerequisites with standard silent mode arguments. To check the order of installation, look in the Settings.ini file. For example to install the Microsoft .NET Framework prerequisite silently: dotnetfx35setup.exe /q /norestart To install Microsoft Visual C++ Redistributable x86: vc9redist_x86.EXE /q:a /c:"msiexec /i vcredist.msi /qn" 3) Silently deploy the main application, contained within the Setup.msi file. Example: MsiExec.exe /I Setup.msi /L* %TEMP%\SetupLog.txt /qn Note: The prerequisite installer also does a test on the prerequisite to see if it is already installed, through a registry check. You can see the registry path in the Settings.ini file. For instance for Microsoft Visual C++ 2008 Redistributable x86 checks if the following registry path is present when the prerequisite is installed so there is no point in installing it: 32-bit OS: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909} 64-bit OS: SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909} Versions using InstallShield (~2005-~2009) Versions of the Haestad products that use InstallShield technology can be silently installed by running the install file with the /s /v/qn switch. A server script would need to execute this on the client computer, with the install file in a shared/network location. When run, the program will attempt to install without any user interaction. Versions Using Wise (~2004 and earlier) Old versions of Haestad products that utilized Wise installer technology can be silently installed simply by running the install file with the switch /s . A server script would need to execute this on the client computer, with the install file in a shared/network location. When run, the program will attempt to install without any user interaction. Note: it is highly recommended to upgrade to a newer version, especially for Operating System compatibility reasons. Licensing Considerations It is sometimes necessary to also silently configure licensing after silently installing a product. To do this your server script can run command line arguments on the Licensetool.exe and Haestad.LicenseAdministrator.Console.exe both of which are found in the product's installation folder. To set the server name , use this syntax: LicenseTool.exe /nowin configure -setting:SelectServer -value:SERVER_NAME To set the activation key , use this syntax: LicenseTool.exe /nowin configure -setting:ActivationKey -value:ACT_KEY To set a default license feature configuration, (typically done manually in the Municipal License Administrator (MLA), to choose your pipe, inlet or pond limit) use this syntax: Haestad.LicenseAdministrator.Console.exe /configure Where is the ID corresponding to the Bentley application and is the default feature string you want to set. A typical feature string looks something like this: acad=yes|agis=yes|mstn=yes|pipe=250. Of course, you will need to be licensed for the feature string you set, else the product will not activate (and may run in Disconnected Mode for a limited period of time). Option 2 If the above does not work or you'd like an additional option to use the steps below will explain how to create a copy of the registry entry for your license file. After doing that you can write a script file the enters the information automatically into the registry from the license text file that you'll be creating. Note that you'll have to perform these steps on a computer that already has one of the Bentley Water Products already installed. 1) Browse to "HKEY_LOCAL_MACHINE\SOFTWARE\BENTLEY\LICENSING\1.1" on a 32 bit computer OR "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BENTLEY\LICENSING\1.1" on a 64 bit computer. 2) With the 1.1 folder highlighted right click and choose > Export. 3) After you save the file you can write a script that reads the information from this file and populates the Select Server and Activation key in the registry at the locations listed above. Here is the list of Product IDs : Example Configuration : WaterCAD: 1248 acad=no|mstn=yes|pipe=1000 WaterGEMS: 1249 acad=yes|agis=yes|mstn=yes|pipe=unlimited HAMMER: 1225 acad=yes|agis=yes|mstn=yes|pipe=500 SewerGEMS: 1244 acad=yes|agis=yes|mstn=yes|pipe=250 CivilStorm: 1207 acad=yes|mstn=yes|link=250 StormCAD: 1246 mstn=yes|inlt=5 SewerCAD: 1243 acad=yes|mstn=yes|pipe=10 PondPack: 1233 acad=yes|mstn=yes|pond=unlimited To find other configurations open the municipal license administrator and right click on the row with the configuration you want to set and choose "Properties". The configuration can be copied from the window and used in the commands below. If running this command from the client's computer, use the Run command with the full path to the executable file. The Haestad.LicenseAdministrator.Console.exe file will be located in the product's installation folder. The path depends on where you originally directed the program to install and whether the operating system is 32 ot 64-bit. For example, the Run window for StormCAD running on a 64-bit version of Windows 7 would be like this: Use this format if executing using the Run command: C:\Program Files (x86)\Bentley\StormCAD8\Haestad.LicenseAdministrator.Console.exe /configure 1246 "mstn=yes|inlt=25" Use this format if executing from the DOS command window of a batch file: C:\Program Files (x86)\Bentley\StormCAD8\ Haestad.LicenseAdministrator.Console.exe /configure 1246 "mstn=yes|inlt=25" timeout /t 3 An example file of this script can be downloaded here . See Also How can I disable the ArcGIS, Microstation, and AutoCAD integration Option? Extracting an .msi file from hydraulics and hydrology (Haestad) programs

Wiki Page: Haestad | Hydraulics and Hydrology Wiki

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This Wiki contains a wealth of information to help you be successful with Bentley's Haestad products: WaterCAD, WaterGEMS, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster Use the Search bar at the top to find technical articles, FAQs and answers to questions and problems. Below is a list of notable Technotes and FAQs: Licensing Haestad product Licensing (Activation) FAQs and Troubleshooting Installation, Patch Sets and Integration Downloading Haestad / Hydraulics and Hydrology Software Cumulative patch set frequently asked questions How to receive alerts on new version availability Install a CONNECT Edition product without an internet connection Generating a log file for installation problem troubleshooting Performing a silent installation ProjectWise Integration Installation Order Version Compatibility Can a model be saved down or back to an older version? How can I find my registration / license information and version / build number? How can I find out what version a model was created in? Platform Compatibility Help & Documentation Short videos showing how to get the most out of your Haestad Upcoming training and release dates for Haestad products Tips for finding answers to Haestad product questions Validation or Certification documents for Hydraulics and Hydrology products Waterobjects.NET - Extending the capabilities of your Haestad product Product Specific Articles WaterCAD / WaterGEMS Technotes and FAQs New User Learning Resource Guide HAMMER Technotes and FAQs New User Learning Resource Guide SewerGEMS Technotes and FAQs New User Learning Resource Guide SewerCAD Technotes and FAQs New User Learning Resource Guide StormCAD Technotes and FAQs New User Learning Resource Guide CivilStorm Technotes and FAQs New User Learning Resource Guide PondPack Technotes and FAQs New User Learning Resource Guide See Also Hydraulics and Hydrology Blog Hydraulics and Hydrology Forum Product TechNotes and FAQs YouTube Channel On-Demand Videos Upcoming Webinars On-demand Webinars

Wiki Page: Downloading Haestad / Hydraulics and Hydrology Software

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Product(s): WaterGEMS, WaterCAD, Hammer, SewerGEMS, SewerCAD, StormCAD, CivilStorm, FlowMaster, PondPack, CulvertMaster Version(s): All Background This article provides information on how to download Hydraulics and Hydrology (Haestad) products and upgrade to a newer version. Bentley's Haestad software is installed (using the single installation executable) on a Windows desktop computer and is independent from the license - a license Activation Key is entered on a particular computer (using the License Management Tool or Municipal License Administrator) and all Bentley products will activate against that license. (more on licensing here ) The installation executable files can be downloaded either from the Fulfillment Center, or through the update service in the CONNECTION Client. See more on these methods below. Generally speaking it is best to upgrade to the latest available version, so that you are equipped with the latest features, updates and fixes to known issues and defects. For more details on what's new between the version you currently have and the latest version, click the name of your product from the "Product Specific" table here and scroll down to the "What's new" section. Who can Download? Access to the Fulfillment Center is a benefit of SELECT and ELS subscribers, where upgrades are at no additional cost. NOTE: Only your organization's designated site administrator(s) have the necessary permissions to download software from the Fulfillment Center. Usually your site administrator is someone from your IT or Helpdesk department and is listed at the top of your initial PDF Fulfillment Document. If you don't know who this is you can find out by calling 1-800-236-8539 (US and Canada) > option 3 for problems accessing a Bentley website including login and password issues. If you do not have a SELECT subscription (that is, you are "Non-SELECT"), you would download the software using the link included in the "Fulfillment Document" PDF file from when you first purchased the software. It is suggested that you keep a copy of the installation file(s) for backup purposes. A Note on "Trial" Licenses Note that there are no separate downloads for a "trial" version of the product - everything is handled by your Site Activation Key. If your organization has SELECT OpenAccess, your license will contain all Bentley products and you will only be billed for what you use. If you need a separate trial license to use with your Bentley software, please contact your Bentley sales representative. Platforms - Standalone vs. MicroStation vs. AutoCAD vs. ArcMap There are no separate setup files for the platform. Meaning, there is only one single download file, which when installed, will detect if a compatible version of MicroStation, AutoCAD or ArcMap is installed and will create shortcuts for you to open the software in that integrated mode. The "Standalone" version is always included. Note that only WaterGEMS, SewerGEMS and HAMMER have the ability to integrate with ArcGIS/ArcMap, and AutoCAD integration is a separate cost for WaterCAD, StormCAD, SewerCAD and PondPack and the program will check your license to see if AutoCAD integration is available, when attempting to open the "...for AutoCAD" shortcut. Downloading from the CONNECTION Client Starting with the CONNECT Edition of the Haestad products, the CONNECTION Client will alert you on new version availability and can download and upgrade for you. You will need to be using a CONNECT Edition version of the software (10.XX.XX.XX), with the CONNECTION Client open and signed in. You may also need to check if you have download permissions assigned to your Bentley account (see link above for details on downloading). Downloading from the Fulfillment Center Your Site Administrator can download the software from the Fulfillment Center section of our website. 1) Sign in to the Fulfillment Center *If you are directed to a page about Bentley iWare (https://store.bentley.com/en/products/iware) this means you are not a site administrator and do not have the permissions to download the software. In this case please refer to the note in red located above. 2) Type in the product name and select the product. For example, you might type in: "HAMMER" or "Bentley HAMMER" NOTE: if you do not see the product when searching, it may be due to filters. Click "clear all" below the filter options on the left side, then search again. 3) Click the “All Downloads” link, as shown in the screenshot below. 4) You should see a list of available versions of the product. If you do not see the product or you do not have access to the Download button to the left of the product name, you may not have rights to download and in such case please contact your local IT or call Bentley at 1-800-236-8539 (US and Canada) and choose option 3 for problems accessing a Bentley website including login and password. Note: The latest version of the software should be the first one in the list at the top. You can also tell the version by the third set of numbers after the period.The larger the number the more recent the version. For example 08.11.05.XX would be a more recent version than 08.11.04.XX and 10.XX.XX.XX is a more recent version than 08.XX.XX.XX. The latest two versions of the product are available to download. If another version of the product is needed, please contact Bentley Technical Support. Note: Typically you will only need the main installation file . The "Prerequisites for Bentley Desktop" and "i-model Publishing Engine" are only needed when you plan to export your model to an "i-model". You will notice two different versions of product here, 32-bit & 64-bit. 32-bit was selected for the prerequisites and for users who have 32-bit operating systems, but the prerequisites work with the both versions of our products. 5) Click the green download button to the right of the item you are going to download. You will need to click each one individually. 6) Click accept on the terms of service agreement after you have reviewed it. 8) Finally, choose a location to save the file to. By default, on a Windows 7, 8 or 10 operating system or later, this would be: C:\Users\ \Downloads\ This will initiate the download process. The last step is to run the installation file(s) once saved. 9) Once the file is saved you'll be prompted to set the default license feature configuration of the software that you'd like to use. If you have an OpenAccess license you may want to consult with your IT / HelpDesk or person in charge of purchasing the software to see which configuration to use. The instructions below explain how to do that: Activate (license) Hydraulics and Hydrology Products How do I know when a new version is available? See: How to receive alerts on new version availability Cumulative Patch Sets When high priority (work-stopping) defects are resolved, they are included in cumulative patch sets . These patches apply fixes to the respective version without increment the version number. As of this writing, cumulative patch sets are not available on the Fulfillment Center or CONNECTION Client. If you need a cumulative patch set, please contact Technical Support. See Also How to receive alerts on new version availability What is the installation order for WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, StormCAD, PondPack, and CivilStorm? Cumulative patch set information and software update information What is an i-model and why does it show as a prerequisite? How do I publish an i-model? Original Author: Akshaya Niraula, Bentley Technical Support

Forum Post: Error: A procedure imported by 'Haestad.RealDWG.Interlop.dll' could not be loaded

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I am trying to open a new Model Builder Wizard, using CAD Files as the source, and I get this error when I select the filetype.

Forum Post: What is the correct format for an input string?

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I am trying to import GIS data into SewerGEMS, and I am getting this error. In the Model Builder tool, I select the appropriate files, work through to the "Specify Field Mappings for each table" section, and select what Property is appropriate for each (but not every) field. Then, when I go to build the model, I get this error: I can find nowhere that directs me on what the correct format is, and no direction on what specifically is not correct. Help?

Wiki Page: Is there a criteria for selecting a pipe limit when purchasing WaterGEMS/CAD?

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Applies To Product(s): WaterCAD, WaterGEMS, HAMMER Version(s): 08.XX.XX.XX Area: Modeling Original Author: Jesse Dringoli, Bentley Technical Support Group Problem Is there a criteria for selecting a pipe limit when purchasing or upgrading a WaterGEMS or WaterCAD license? How can one evaluate the number of pipes needed to cover a certain amount of population or area for example? Problem ID#: 46071 Solution The number of pipes needed to cover a certain area or population depends on the amount of detail you want. For example, you could include every single service connection to each property (in which case you would need a lot of pipes), or just the trunk mains (in which case you don't need many). However a very rough rule of thumb would be 1000 pipes for every 10,000 population. It is important to note that a 'pipe' in WaterGEMS and WaterCAD is not the same as a physical length of pipe that you would put in the ground. A WaterGEMS/CAD pipe is the link that connects two nodes in the model. You usually place a node where pipe diameter or material changes, where you have several pipes joining together (i.e. at a tee junction), or where you want to place a demand. Also, if you need to include detailed information down to the service lateral, you can use the tap and lateral elements to connect customer meter elements and associate them with a single pipe, instead of splitting that pipe. The lateral link elements do not count toward the license pipe limit. If you find you need more pipes at any time, it is very simple to upgrade. The software is identical (so no installation/uninstallation is required), and the pipe limit is controlled by your license. Once you purchase an upgrade your license is updated and, if your license is 'hosted' by Bentley, you can start using the upgrade almost immediately. You would select the new pipe limit using the Municipal License Administrator . Note that if you have SELECT OpenAccess, you can select the new feature level right away, and will be billed according to your usage (no need to wait for procurement.) For example if you have a need to work on a much larger project than usual for a certain period of time, you can switch to the higher pipe limit, then switch back to the lower pipe limit later on when you no longer need to work on the large model. See Also Setting the correct feature level in the municipal license administrator Using LoadBuilder to assign Customer Meters to the nearest pipe using taps and laterals

Forum Post: How can I choose a part of model to run the skelebrator?

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I just want to skelebrate some part of model in watergems. But I don't know how to choose these pipes and notes.

Forum Post: Problem with WaterGEMS - in Darwin Designer

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Dear Tanay, I am designing 1 one water supply scheme with darwin designer. I am facing problem with showing error of "value does not fall within expected range". I have tried a lot to resolve this with steps given on bentely webside. but it is not resolved. Kindly help me out. communities.bentley.com/.../Umarkhed-WSS.zip

Forum Post: RE: Engine Error "Object reference not set to an instance of an object" when attempting to run a transient simulation after a steady state run.

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A. I had this issue previously, once i uploaded the file I cant find where I need to go to locate it, or upload another file (like the .wtg.sqlite) Where can I do this? B. It appears the issue was the "surge tank" in the model. Once I removed it the file ran steady and transient analysis. I have since switched to a hydropneumatic tank, which I think is more appropriate anyway, and this has solved the issue. One thing i would appreicate help with is accessing the exmaple model in this thread: https://communities.bentley.com/products/hydraulics___hydrology/w/hydraulics_and_hydrology__wiki/3104/modeling-reference---hydropneumatic-tanks . Similar to my issue the only file in the zip is the .wtg file. Can you provide or direct me to the .wtg.sqlite for reference? thank you

Forum Post: RE: Engine Error "Object reference not set to an instance of an object" when attempting to run a transient simulation after a steady state run.

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A. I had this issue previously, once i uploaded the file I cant find where I need to go to locate it, or upload another file (like the .wtg.sqlite) Where can I do this? B. It appears the issue was the "surge tank" in the model. Once I removed it the file ran steady and transient analysis. I have since switched to a hydropneumatic tank, which I think is more appropriate anyway, and this has solved the issue. One thing i would appreicate help with is accessing the exmaple model in this thread: https://communities.bentley.com/products/hydraulics___hydrology/w/hydraulics_and_hydrology__wiki/3104/modeling-reference---hydropneumatic-tanks . Similar to my issue the only file in the zip is the .wtg file. Can you provide or direct me to the .wtg.sqlite for reference? thank you

Forum Post: RE: optimization darwin designer

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Apologies - I have corrected my last post to mention 200,000 for the Max Trials (not 100,000).

Forum Post: RE: Engine Error "Object reference not set to an instance of an object" when attempting to run a transient simulation after a steady state run.

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Tim, I checked the example model attached to the wiki article and there is a .WTG, .DWH and .SQLITE file inside the zip. If you are only seeing a .WTG, I suspect possible interference from your antivirus/antimalware. Regardless as Scott said, the example is now included with the HAMMER installation. Regarding the surge tank issue - it could have been related to the "treat as junction" setting in conjunction with the operating range and initial HGL. The issue may also have been resolved in a newer version; I would still recommend upgrading. A surge tank can be used to model a tank whose water surface elevation is open to the atmosphere (no compression of the air/gas above it), whereas a hydropneumatic tank is used to model an enclosed tank where the air/gas above the water surface is compressed, allowing the HGL to rise above the physical top of the tank.
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