Applies To | |||
Product(s): | Bentley SCADAConnect | ||
Version(s): | 08.11.xx.xx | ||
Environment: | N/A | ||
Area: | Data Source Connection | ||
Subarea: | Citect | ||
Original Author: | Akshaya Niraula, Bentley Technical Support Group | ||
Problem Description
Getting an error message like below when using/testing the Citect datasource:
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SCADAConnect Message
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Citect ctAPI dlls are missing. Please copy the required ctAPI dlls into the WaterGEMS installation folder.
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OK
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Reason
There are some dll (assembly) files needed to use the Citect DataSouce in SCADAConnect and they need to be at the same location where WaterGEMS/WaterCAD/HAMMER is running.
Steps to Resolve
Please make sure you have following dll files in the directory where the product is running (generally C:\Program Files (x86)\Bentley\WaterGEMS or WaterCAD or HAMMER\).
Version 7 (or 6) of Citect needs:
CiDebugHelp.dll
CtApi.dll
CtEng32.dll
Ctg32.dll
CtRes32.DLL
CtUtil32.dll
Ct_ipc.dll
The above listed files can be obtained from the computer where Citect is installed. Pleae copy/ these files to the directory from where software (WaterGEMS, WaterCAD, HAMMER) is running.
If you couldn't obtain the files listed above, please contact Technical Support Group.