Applies To Product(s): WaterGEMS, WaterCAD, HAMMER, StormCAD, SewerCAD, SewerGEMS, CivilStorm, Flowmaster, CulvertMaster Version(s): Various Environment: N/A Area: Installation Subarea: Original Author: Jesse Dringoli, Bentley Technical Support Group Background As a systems administrator, it is sometimes necessary to install one or more of Bentley's Water, Storm and Sewer products silently, so that no prompts appear on the client side. A script may be needed to push this out from a server. Silent Installation Methods The process for silently installing a Haestad product varies depending on the version. Use the table below to determine which method to use with the version you are deploying. Further details on each method are displayed in the sections that follow (below "General"). Product Version Installer Technology Silent install syntax .NET required WaterCAD/WaterGEMS/HAMMER 08.11.04.58 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.04.57 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.04.50 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.03.19 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.03.17 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.03.16 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.02.31 IEpress/Wix /q:a 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.01.32 IEpress/Wix (older) N/A 3.5 SP1 WaterCAD/WaterGEMS/HAMMER 08.11.00.30 Installshield /s /v/qn 3.5 WaterCAD/WaterGEMS/HAMMER 08.09.400.34 Installshield /s /v/qn 2.0 WaterCAD/WaterGEMS 08.09.165.12 Installshield /s /v/qn 2.0 WaterCAD/WaterGEMS 08.09.165.09 Installshield /s /v/qn 2.0 WaterCAD/WaterGEMS 08.09.165.00 Installshield /s /v/qn 1.1 WaterCAD/WaterGEMS 08.09.155.00 Installshield /s /v/qn 1.1 WaterCAD/WaterGEMS 07.00.061.00 Installshield /s /v/qn 1.1 WaterCAD/WaterGEMS 07.00.027.00 Installshield /s /v/qn WaterCAD/WaterGEMS 6.5120n Wise /s HAMMER 07.01.013.00 Installshield /s /v/qn 1.1 HAMMER 07.00.060.00 Wise /s StormCAD 08.11.03.84 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.03.83 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.03.77 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.02.75 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.02.38 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.02.35 IEpress/Wix /q:a 3.5 SP1 StormCAD 08.11.00.44 Installshield /s /v/qn 3.5 StormCAD 08.11.00.40 Installshield /s /v/qn 3.5 StormCAD 08.11.00.34 Installshield /s /v/qn 3.5 StormCAD 08.11.00.24 Installshield /s /v/qn 3.5 StormCAD 08.09.081.00 Installshield /s /v/qn 2.0 StormCAD 05.06.014.00 Installshield /s /v/qn 1.1 StormCAD 05.06.012.00 Installshield /s /v/qn 1.1 StormCAD 05.06.007.00 Wise /s SewerCAD 08.11.03.84 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.03.83 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.03.77 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.02.75 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.02.49 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.02.46 IEpress/Wix /q:a 3.5 SP1 SewerCAD 08.11.00.52 Installshield /s /v/qn 3.5 SewerCAD 08.11.00.48 Installshield /s /v/qn 3.5 SewerCAD 05.06.014.00 Installshield /s /v/qn 2.0 SewerCAD 05.06.011.00 Installshield /s /v/qn 1.1 SewerCAD 05.06.008.00 Wise /s SewerGEMS 08.11.03.84 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.03.83 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.03.77 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.02.75 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.02.49 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.02.46 IEpress/Wix /q:a 3.5 SP1 SewerGEMS 08.11.01.21 Installshield /s /v/qn 3.5 SewerGEMS 08.11.00.08 Installshield /s /v/qn 3.5 SewerGEMS 08.09.26.17 Installshield /s /v/qn 2.0 SewerGEMS 08.09.025.00 Installshield /s /v/qn 1.1 CivilStorm 08.11.03.84 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.03.83 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.03.77 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.02.75 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.02.65 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.02.62 IEpress/Wix /q:a 3.5 SP1 CivilStorm 08.11.01.36 Installshield /s /v/qn 3.5 SP1 CivilStorm 08.11.00.08 Installshield /s /v/qn 3.5 CivilStorm 08.09.26.17 Installshield /s /v/qn 2.0 CivilStorm 08.09.023.25 Installshield /s /v/qn CivilStorm 08.09.20.09 Installshield /s /v/qn PondPack 08.11.01.56 IEpress/Wix /q:a 3.5 SP1 PondPack 08.11.01.54 IEpress/Wix /q:a 3.5 SP1 PondPack 08.11.01.51 IEpress/Wix (older) N/A 3.5 SP1 PondPack 10.01.04.00 Installshield /s /v/qn 1.1 FlowMaster 08.11.01.03 Installshield /s /v/qn 2.0 FlowMaster 08.11.00.03 Installshield /s /v/qn 2.0 FlowMaster 08.01.071.00 Installshield /s /v/qn 1.1 FlowMaster 08.01.068.00 Installshield /s /v/qn 1.1 FlowMaster 08.01.067.00 Installshield /s /v/qn 1.1 CulvertMaster 03.03.00.04 Installshield /s /v/qn 2.0 CulvertMaster 03.02.00.01 Installshield /s /v/qn 2.0 CulvertMaster 03.01.010.00 Installshield /s /v/qn 2.0 CulvertMaster 03.01.009.00 Installshield /s /v/qn 1.1 CulvertMaster 03.01.003.00 Wise /s General What if I want to silently deploy a newer version of a product that is already installed? With newer generation installation packages based on IEpress/Wix, a silent installation of a newer version should automatically uninstall the older version first. There should be no prompt appearing on the user side. For Installshield generation versions and below, you may need to uninstall the existing older version first (see further below on silent uninstallation). Patch sets DO NOT have a silent install switch, but can be repackaged Patch sets do not have silent install switches because they are really just self extracting zip files. If you want to do a silent install you can definitely extract the necessary information from them and repackage it. You can use a program like 7 zip or WinRAR to extract the contents of the patch. You'll notice here are a few files once you extract everything. Delete all the files except the ZIP file. Now you can take this zip file then open it to extract the contents of the patch set for each program. Note on .NET Framework Microsoft .NET Framework is a prerequisite to all Haestad products. Before silently deploying the product, if the required version of .NET (see chart above) is not already installed, it it best to silently deploy that first. Troubleshooting / Alternatives If you're having trouble performing a silent installation, try extracting all the contents and silently deploying them separately. See "Older IEpress/Wix Installers" section below for more information. Silent Uninstallation To perform a silent un installation, run msiexec with the following syntax: msiexec /x { guid } /qn On a 64-bit operating system, the guid for our products (which use a 32-bit installer), can be found in the registry under: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ On a 32-bit operating system, the guid can be found under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ For instance for WaterGEMS 08.11.04.50, the guid is {BE30126E-C93C-4C98-97EA-3EEBB4F2561F}, so you would run it like this: msiexec /x {BE30126E-C93C-4C98-97EA-3EEBB4F2561F} /qn Here are the guids for the current versions of some of our other products: HAMMER 08.11.04.50: {138400E8-3D74-470F-83FE-F12BCD7F824D} SewerGEMS 08.11.03.77: {85DA45AD-89CB-49C9-9602-8A49C1397D54} SewerCAD 08.11.03.77: {78A1B73D-5951-440D-9B91-8CFE4E0F5289} CivilStorm 08.11.03.77: {640ACA2B-8959-47A9-A293-96D325E3EE03} StormCAD 08.11.03.77: {59531A5F-531C-4AAE-8810-FD64100607F8} Silent installation for Versions using IEpress and Wix Technology (~2010-present) Recent versions of Haestad products (as of ~2010-2013) utilize IEpress to extract the installation files and Wix to package the .msi. Versions using this technology can be silently installed by running the install file with the /q:a switch. A server script would need to execute this on the client computer, with the install file in a shared/network location. Two exceptions are version 08.11.02.31 of WaterCAD, WaterGEMS and HAMMER, and version 08.11.01.51 of PondPack (see "older IEpress/Wix" section below for these). When run, the program will attempt to install without any user interaction. Older versions of IEpress/Wix Technology (2009 PondPack and WaterCAD/WaterGEMS/HAMMER) When the IEpress and Wix technology was first used in our installers, we did not support passing of the silent mode switch (/q:a). This applies to version 08.11.02.31 of WaterCAD, WaterGEMS and HAMMER, and version 08.11.01.51 of PondPack. For these versions, you must first extract the prerequisites and setup msi file and deploy them silently. A server script would need to execute this on the client computer, with the install file in a shared/network location. 1) Extract the contents of the installation executable to a folder, using a tool such as 7zip or Winrar. 2) Silently deploy all the prerequisites with standard silent mode arguments. To check the order of installation, look in the Settings.ini file. For example to install the Microsoft .NET Framework prerequisite silently: dotnetfx35setup.exe /q /norestart To install Microsoft Visual C++ Redistributable x86: vc9redist_x86.EXE /q:a /c:"msiexec /i vcredist.msi /qn" 3) Silently deploy the main application, contained within the Setup.msi file. Example: MsiExec.exe /I Setup.msi /L* %TEMP%\SetupLog.txt /qn Note: The prerequisite installer also does a test on the prerequisite to see if it is already installed, through a registry check. You can see the registry path in the Settings.ini file. For instance for Microsoft Visual C++ 2008 Redistributable x86 checks if the following registry path is present when the prerequisite is installed so there is no point in installing it: 32-bit OS: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909} 64-bit OS: SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909} Silent installation for versions using InstallSheild (~2005-~2009) Versions of the Haestad products that use InstallShield technology can be silently installed by running the install file with the /s /v/qn switch. A server script would need to execute this on the client computer, with the install file in a shared/network location. When run, the program will attempt to install without any user interaction. Silent Installation for Versions Using Wise (~2004 and earlier) Old versions of Haestad products that utilized Wise installer technology can be silently installed simply by running the install file with the switch /s . A server script would need to execute this on the client computer, with the install file in a shared/network location. When run, the program will attempt to install without any user interaction. Note: it is highly recommended to upgrade to a newer version, especially for Operating System compatibility reasons. Licensing It is sometimes necessary to also silently configure licensing after silently installing a product. To do this, your server script can run command line arguments on the Licensetool.exe and Haestad.LicenseAdministrator.Console.exe , both found in the product's installation folder. To set the server name , use this syntax: LicenseTool.exe /nowin configure -setting:SelectServer -value:SERVER_NAME To set the activation key , use this syntax: LicenseTool.exe /nowin configure -setting:ActivationKey -value:ACT_KEY To set a default license feature configuration, (typically done manually in the Municipal License Administrator (MLA), to choose your pipe, inlet or pond limit) use this syntax: Haestad.LicenseAdministrator.Console.exe /configure productid featurestring Where productid is the ID corresponding to the Bentley application and featurestring is the default feature string you want to set. A typical feature string looks something like this: acad=yes|agis=yes|mstn=yes|pipe=250. Of course, you will need to be licensed for the feature string you set, else the product will not activate (and may run in Disconnected Mode for a limited period of time). Here is the list of Product IDs: WaterCAD: 1248 WaterGEMS: 1249 HAMMER: 1225 SewerGEMS: 1244 CivilStorm: 1207 StormCAD: 1246 SewerCAD: 1243 If running this command from the client's computer, use the Run command with the full path to the executable file. The Haestad.LicenseAdministrator.Console.exe file will be located in the product's installation folder. The path depends on where you originally directed the program to install to and whether the operating system is 32 ot 64-bit. For example the Run window for PondPack running on a 64-bit version of Windows 7 would be like this: C:\Program Files (x86)\Bentley\PondPack8\Haestad.LicenseAdministrator.Console.exe /configure 1233 acad=no|mstn=yes|pond=3
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